Frequently asked questions (FAQs)

Questions? Here are the answers! If you have a question that is not listed below, please feel free to send me an email or give me a call.

Do you have a retail store where I can walk in and purchase a cake or view your work?
We do not have a storefront location yet. We produce all of our products in our home under the guidelines of the New Jersey Food Laws. I meet with clients in my office space or over the phone.  I will schedule appointments with clients to discuss your dream cake, which is dedicated time just for you.  You may also view our gallery to preview our work.
 
How far in advance should I place my order?
It is recommended that you book your order as soon as possible.   We ask for a minimum of 14 business days notice on any order, and at least two months notice on large orders (over 100 servings). We specialize in the highest quality of work and because of that we limit our booking slots. We book up very quickly, so please contact us as early as possible to ensure availability. Please also note that your requested date will NOT be reserved until a deposit is placed, no matter how many details we’ve discussed. We require a minimum NON-REFUNDABLE 50% deposit to reserve the date for any order.  Orders less than $100.00 must be paid in full.  Although at least 14 business days is ideal, please inquire at any time and I will tell you of our availability and see what we can do to accommodate you.  I will always do my very best to accommodate last minute orders if at all possible.  Rush orders are subject to a $30 rush fee.

How much do your cakes cost?
Although we think our cake designs are priceless, our custom wedding and celebration cakes start at $4 a serving and increase depending on the number of servings and the complexity of the design.  We do not have a price list as each cake is a one-of-a-kind. Please note there is a minimum order of $85 for celebration cakes and a minimum of $225 for wedding cakes.  Approximate prices can be given by email if the date and serving numbers are provided, and full quotes are provided after all of the details and the size are discussed, usually at the consultation.  Request a free quote.


Can you copy a cake that I have a picture of? 
If you saw an image of a cake that you fell in love with, please email or bring a photo with you to your consultation.  We are able to recreate the overall feel of the design, but not the exact cake. We believe each client should have a custom cake designed for them.  Your cake should be as special as you are!

Why do you cakes cost more than Shoprite, BJ's and Costco cakes?  
Our custom cakes are made from scratch using fresh ingredients just for you, from start to finish.  We work with you to design your cake and make sure your style, theme, and favorite flavors are in each cake.  It’s a very different process than purchasing a grocery store cake!  Each of “LaViv’s Sweet Treats” Cakes is as unique as you are!

How much cake should I order? 
Here is a guide to ordering round cakes (based on standard industry sizes of 4”X 2”X 1”)
6” Round: Serves 10
8” Round: Serves 20
10” Round: Serves 35
12” Round: Serves 50
14” Round: Serves 70
16” Round: Serves 90

What forms of payment do you accept?
We accept Cash, Visa, MasterCard, American Express, and PayPal
We require a 50% NON-REFUNDABLE deposit upon ordering to reserve your time and date.  The balance is due at or prior to delivery or pickup.  If you will not be at the location at the time of the scheduled delivery, your payment must be made ahead of time.
 
Do you offer cake tastings?
Our cake tastings are $25.00 and they include a variety of cake and frosting/filling combinations to sample. Each additional guest is $10 each (max 4 people). The fee for your tasting is due no later than 48 hours before your booking. Should you decide to reserve your event date with us, your $25 fee will be deducted from the total cost of your order (this ONLY applies to cake orders of 100 servings or more). During the consultation we will discuss the design of your cake, so please bring any pictures, Pinterest boards, fabric swatches, or any other items you think will help us to get a feel for your special day.  The cake tasting typically lasts for approximately 1 hour to 1 ½ hours, so we ask that you arrive on time to ensure that you are allotted your proper time. Should you need to reschedule or cancel, we ask that you contact us 24-48 hours in advance of your appointment time. Please call to setup a cake tasting.

 

What is your cancellation policy?
Any retainers paid towards your balance are NON-REFUNDABLE as each order is customized and we begin prepping for your order as soon as your invoice is paid.  However, for cancellations made no later than 3 weeks in advance, we may allow you to reschedule the date of your order.

 

Do you deliver?
We are happy to deliver our cakes within Northern and Central New Jersey area and also the New York Metro area. Please contact us for delivery charges, as the price of the delivery will vary based on distance, time, and location.  We are unable to ship our cakes at this time.
 
A set-up fee might also apply in addition to the delivery fee for orders that require assembly on site such as placement of fresh flowers on wedding cakes or assembly of cupcake towers.
 
Do you offer gluten free, dairy free, or other dietary options? 
At this time, we do not offer nut free, gluten free, or dairy free options.   
**Please note: “LaViv’s Sweet Treats” is NOT a nut free bakery.  All items are prepared on equipment that also processes nuts and may contain traces of nuts or nut extracts.  Please let us know if you have any allergies.
 
Do you make faux (fake) wedding cakes?
We believe in our product, the quality of our ingredients, and serving your guests the cake that is presented to them, thus we do not make faux cakes to pair with cutter cakes from other stores.
However, if you would like your cake to appear bigger than your guest list, we would be happy to add some faux Styrofoam tiers to create the cake of your dreams.
If your budget only allows for a three tier cake, but you have 300 guests, we could also add a kitchen cake to add more servings to accommodate all of your guests. 
 

Do you have cake or cupcake stands available to rent?
Yes, we have a collection of Cake, Cake Pop and Cupcake stands available starting at $25 rental fee.  We require a $35 *REFUNDABLE security deposit.  All stands must be returned with 48 hours of your event.
*Refundable only if the stand is returned on time, clean, and in the same condition it was rented (NOT DAMAGED).

2017 Created by LaViv's Sweet Treats & Catering